Who Uses This Software?

Medium-to-large size businesses in consumer focussed service industry such as retail, e-commerce, hospitality, travel, online service providers,

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
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Product Details

  • Starting Price
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Snapsolv
  • Founded 2014
  • United States

About This Software

Snapsolv is modern messaging service to engage customers on their preferred channel with ease and consistency. With a completely customizable & responsive live-chat widget for your website and nifty SMS and FB Messenger integrations, you have a comprehensive multi-channel support tool to delight your customers. In addition to rich support features, add the power of AI and supportBOT to your repertoire and deliver exceptional customer experience in real-time or any time from anywhere.


Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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