Who Uses This Software?

Teams with interactive communications and collaboration needs. Users looking to migrate off Slack. Companies of all size requiring an extendable collaboration and messaging platform.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
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Product Details

  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed – Mac
    Installed – Windows
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Rocket.Chat
  • Founded 2016
  • United States

About This Software

Open source, free to deploy Slack alternative for team collaborations and communications. Has documents sharing, voice messages, as well as video and audio conferencing. Modern chat interface with emojis, reactions, link previews, voice, photos, and video. Private groups and off the record messages allow encrypted private conversations. Public channels enables collaboration across departments and with partners. API and bots supported. Available on iOS, Android, Windows, Mac OS, and Linux.


Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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