ProProfs Chat

Who Uses This Software?

ProProfs Chat is the need of the hour for any online business. Whether it is an ecommerce industry or marketing, live chat is for any online business which seeks to grow leads, sales and support quality.

Average Ratings

14 Reviews

  • 5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
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Product Details

  • Starting Price
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed – Mac
    Installed – Windows
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ProProfs
  • Founded 2006
  • United States

About This Software

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI.

Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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