Who Uses This Software?

Brands who want to perform great customer care and marketing on WhatsApp and other Instant messaging platforms like WeChat and Line. Integrates with Zendesk too.

Average Ratings

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Product Details

  • Starting Price
  • Pricing Details
    We have great pricing for companies of all sizes.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Ongair
  • Founded 2011
  • Kenya

About This Software

Ongair is an easy to use dashboard that enables businesses to perform great customer care on WhatsApp and soon on WeChat and other popular Instant messaging platforms. Customer service on Instant messaging is 7x faster and more personal allowing brands to close customer queries in realtime where their customers spend the most time… on their phones. With our Zendesk integration you can use Zendesk to manage your team and tickets.

Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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