iAdvize

Who Uses This Software?

Any business selling online with consistent traffic (>100 000 PV). iAdvize works with all sectors: retail, tourism, fashion, B2B, automotive, luxury…


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
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Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • iAdvize
  • www.iadvize.com/en/
  • Founded 2010
  • France

About This Software

iAdvize is the leading real-time customer engagement platform in Europe and is used in 40 different countries. Our conversational commerce platform enables businesses to engage their customers and prospects, whether theyre on the website or on social media, from one chat, voice and video messaging solution. Visitors can get real-time advice from customer service associates but also from advocates, members of the brand community via ibb our on-demand pool of experts.


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Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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