Who Uses This Software?

Customer-centric online businesses that want to connect with their customers in a modern way and boost sales and retention.

Average Ratings

3 Reviews

  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
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Product Details

  • Starting Price
  • Pricing Details
    The pricing is based on the number of active agents with no limits to chats
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Help Crunch
  • Founded 2014
  • United States

About This Software

HelpCrunch is an all-around customer communication platform combining modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.


Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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