Freshchat

Who Uses This Software?

Freshchat is the solution for Small-Medium sized business to increase their sales by converting their website visitors into Customers. With Proactive Chat in place, reach out to your customer swiftly.


Average Ratings

6 Reviews

  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service
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Product Details

  • Starting Price
    $15.00/month
  • Pricing Details
    Sprout (For Startups) : Free Blossom (For all teams) : $15 Per Agent
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    24/7 (Live Rep)

Vendor Details

  • Freshdesk
  • www.freshchat.io/
  • Founded 2011
  • United States

About This Software

Freshchat is a live chat product from Freshdesk exclusively for small teams. It helps businesses to do one thing and do it really wellconvert website visitors into customers. In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing: 1. Real-Time Engagement. 2. Personalised Conversation. 3.Seamless Management. 4.Complete Chat Context. 5.Freshdesk Ecosystem.


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Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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