Who Uses This Software?

Freshchat is the solution for Small-Medium sized business to increase their sales by converting their website visitors into Customers. With Proactive Chat in place, reach out to your customer swiftly.

Average Ratings

6 Reviews

  • 4 / 5
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service
Review This Product!

Product Details

  • Starting Price
  • Pricing Details
    Sprout (For Startups) : Free Blossom (For all teams) : $15 Per Agent
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    24/7 (Live Rep)

Vendor Details

  • Freshdesk
  • Founded 2011
  • United States

About This Software

Freshchat is a live chat product from Freshdesk exclusively for small teams. It helps businesses to do one thing and do it really wellconvert website visitors into customers. In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing: 1. Real-Time Engagement. 2. Personalised Conversation. 3.Seamless Management. 4.Complete Chat Context. 5.Freshdesk Ecosystem.


Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

  • Ameyo Engage

    Who Uses This Software? Ameyo Engage is the only cloud based call center software that focuses on customer engagement, rather […]

  • The Birth of Internet Communications: Email

    The Internet was a great idea. Suddenly, you could connect multiple computers in separate geographical locations, allowing you to sync […]

  • MobiChat

    Who Uses This Software? Companies looking to maximize the value of their mobile traffic can do so through our browser […]

  • HeyBiz

    Average Ratings Overall Ease of Use Customer Service Review This Product! Product Details Vendor has not completed this information. About […]