FCS m-2Talk

Who Uses This Software?

Single Property to Mega Hotel and Resort


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
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Product Details

  • Deployment
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • FCS Computer Systems
  • www.fcscs.com
  • Founded 1982
  • Singapore

About This Software

The difference between FCS m-2Talk with other free Push-To-Talk apps, is its ability to secure the communication within the hotels private network, only available for the hotel staff or by groups as pre-defined by management to ensure security measures are adhered to. In addition, all the conversations are saved for history tracking, users can also play back to listen to the conversations which is a feature not available on those traditional walkie talkie devices.


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Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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