Comm100 Live Chat

Who Uses This Software?

Any industry that need to engage customers online. Typical industries : ecommerce, professional services, IT, entertainment, telecom, banking&finance, insurance, hospitality and so on.


Average Ratings

3 Reviews

  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
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Product Details

  • Starting Price
    $29.00/month/user
  • Pricing Details
    2 Months Off Billed Yearly Volume Discount Available
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed – Mac
    Installed – Windows
    Mobile – Android Native
    Mobile – iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Comm100
  • www.comm100.com
  • Founded 2009
  • Canada

About This Software

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. As a widely used e-commerce tool, Comm100 Live Chat can be used by the sales team as an effective way to identify and convert potential customers, as well as by the support team to address customers concerns in real time and provide superior customer service.


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Features Checklist

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

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